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IT FAQs
How can I receive technical support?
For immediate technical support weekdays from 8:00 AM to 5:00
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Accessing the YDrive When Offsite (VPN Access)
Connecting to the VPN
For Windows: Open the "Cisco AnyConnect Secure Mobility Client" from t
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Configuring S-NET Connect
What is S-NET Connect?
S-NET Connect enables you to place and receive phone calls using your compu
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Email Encryption
In an email message, choose Options, select Encrypt and pick the encryption that has the restriction
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Setup Zoom App
Download the Zoom App using this link https://zoom.us/download and then proceed to install it. you c
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Adding Office Printer
To add a printer click on the icon labeled "Add Office Printer" on your laptops desktop.. (Must me u
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Enabling Internet Explorer Mode in Microsoft Edge
Enabling Internet Explorer Mode in Microsoft Edge
This article covers how to enable Internet Explo
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Change Lid Options in Windows
You can change this behavior in Windows 10 and Windows 11 from the Control Panel. The quickest
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YWCA IT Cheat Sheet
Support:
YWCA Helpdesk Email:
support@ywcachicago.org
YWCA Support
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Configure YWCA Mfa
By setting up MFA, you add an extra layer of security to your Microsoft 365 account sign-in. For exa