YWCA IT Cheat Sheet
Support:
YWCA Helpdesk Email:
support@ywcachicago.org
YWCA Support Portal: (support request and issues)
Support.ywcachicago.org
YWCA Support Number
312.702.1764
S-Net Support:
773-321-1500 opt 1 (Snet Phone Software Issues)
support@snetconnect.com
Voicemail:
Dial *123 to access voicemail from your desk phone
Dial *124 to access voicemail when at another desk phone on the network
To access voicemail from outside of the office dial 773-439-1095 enter extension and pin
Desk Phone Greetings:
Hit envelope or *123, enter pin Press 0 to go to voicemail options Option 4 to Change greetings
- Option 1 Main voicemail box greeting
- Option 2 Busy greeting
- Option 3 Recording of your name
- Option 4 Temporary Greeting ie out of office or vacation
To activate or deactivate go into your voicemail settings press option 0 and then option 4 and option 4 to set your temporary greeting for out of office.
Email:
Access email via Web
outlook.office365.com
Username: firstname.lastname@ywcachicago.org
Profile Picture:
You can log into office 365 online at outlook.office365.com Your account Icon is on the top right
Double click the icon and select the link to change your picture Upload and finish.
Setting up email on mobile phone:
- Download Outlook from App Store
- Enter Email Address and password.