Creating a User in Brivo: A Step-by-Step Guide
If you're looking to create a new user in Brivo, you've come to the right place. In this guide, we'll walk you through the process step-by-step, so you can get your new user up and running in no time.
Step 1: Log in to Brivo
The first step in creating a new user in Brivo is to log in to your account. Once you're logged in, you'll be taken to the main dashboard.
Step 2: Navigate to the Users Tab
From the main dashboard, navigate to the "Users" tab. This will take you to a page where you can view all of the users currently in your system.
Step 3: Click "Create New User"
To create a new user, click the "Create New User" button. This will bring up a form where you can enter the user's information.
Step 4: Enter User Information
In the form, you'll need to enter the user's first and last name and email address. You'll also need to select a role for the user, which will determine their level of access in the system.
Step 5: Assign Access Levels
Once you've entered the user's information, you'll need to assign them access levels. This will determine which areas of the system they can access and what actions they can perform. Click Assign to Group. By default Staff will give you access to all locations. If they need elevated access to server rooms you can select IDF Network Rooms
Step 6: Assign Credential
Click the "Assign Credential" Button this will allow you to assign a access card to the user.
Search for the 4 digit code on the back of the key card
Once you find the code
Step 7: Save the User
Finally, click the "Create User" button to create the new user.
Troubleshooting
If you encounter any issues while creating a user in Brivo, here are a few troubleshooting tips:
- Make sure you're logged in to the correct account.
- Double-check that you've entered all of the user's information correctly.
- If you're having trouble assigning access levels, review the user's role to make sure it's set up correctly.
Conclusion
Creating a new user in Brivo is a straightforward process that can be completed in just a few steps. By following the steps outlined in this guide, you'll be able to create a new user and assign them the appropriate access levels in no time.